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Role Specification
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Role Purpose:
To assist with the overall daily running of the Operations Department
Whilst always placing security focus on our operations, maintaining high quality of Health and Safety practise throughout the entire Lunns Brand, you will support in contractor supervision and carrying out compliance related checks.
In addition to completing checks, minor maintenance works, administrative support during projects. You will be assisting in carrying out actions generated from general risk assessments and support any other duties or tasks reasonably required.
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Role Scope:
Support the overall operations department within Lunn’s
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Area of Responsibility:
Contractors and Inspections
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Key Activities:
· Prioritising security of our colleagues and assets at all times.
· Escorting Contractors and inspection teams while carrying out their works in any areas of the business, during maintenance and in some areas of new project work.
· Ensuring contractors are signed in, always escorted, and quality of work is high and due care and consideration to customers and colleagues is always paramount.
· Assist in keeping accurate records on compliance systems and inspections.
· Carry out Compliance checks monthly, quarterly or annually as directed and record on Inspection sheets or log onto company computer system.
· Ensure all Health and Safety rules are always adhered to, if not these are escalated via the appropriate channels.
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Areas of Responsibility:
Compliance Checks
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Key Activities:
· Keep up to date with the plant/equipment registers and company inspection policies.
· Assist in locating of switch boards, fire panels. alarm panels.
· Coordinate with (Queen s Arcade) security.
· Monitor weekly fire alarm tests and log as appropriate.
· Carry out monthly tests /inspections on fire extinguishers, emergency lighting, fire doors, access routes and record onto computer system.
· Carry out a monthly legionella check and flushing.
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Area of Responsibility:
Maintenance
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Key Activities:
· Record monthly electricity usage from meters and report if any deviations show up.
· Assist in setting up meeting rooms along with Support Team.
· Carry out small maintenance and repair tasks, supervising, escorting and carrying out insurance inspections.
· Help where required in setting up areas of the business for functions within the Queens Arcade or other areas of the business, as appropriate.
· Report all defective equipment through the relevant channels.
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Area of Responsibility:
Projects
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Key Activities:
· Support project delivery of work relating to any new projects either still under planning phase or during the construction phase of work.
· Help in preparation of some areas of work, assist where required to control the smooth delivery of materials to site, control access and egress and storage areas and make sure they are safe and secure.
· Assist in the security of site during opening and lock up procedures, sign off when required the end of day working paperwork.
· Carry out any lighting and power switch off checks if instructed.
· Carry out fire checks during hot works activity and sign off.
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Area of Responsibility:
Housekeeping & Stock control
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Key Activities:
· Assist or supervise where required the housekeeping team in carrying out its housekeeping duties.
· Cleaning of all offices, corridors, bathrooms, high and low dusting, clean down desks and carry out Internal window cleaning, hoovering some carpet areas, taking deliveries of stock for the operations team.
· Clearing storerooms, stock check cleaning products weekly or monthly.
· Control small tools and equipment held by Operations depart.
· Support HR in setting up Pay day breakfast once per month.
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Key Relationships
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Primary
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Secondary
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· Assistant Operations Manager
· Operations Manager
· Team Leader Support
· Support Team
· Housekeeping Team
· All Lunns Brand Managers
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· Retail General Managers
· Operations Director
· All Retail Teams
· All Back of House Teams
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Skills
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Essential
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Desirable
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· 2 years’ experience in all-round knowledge of facilities
· Housekeeping experience in the last 10 years.
· Ability to use hand / power tools / cleaning equipment and painting equipment.
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· 2 years’ experience in maintenance.
· 2 years’ experience in construction, with basic skill and knowledge.
· CSR Card holder.
· First Aid trained.
· Driving Licence
· Basic Electrical Safety.
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Behaviours & Attributes
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· Professional Manner with colleagues, customers and 3rd parties
· Experience with working with a team as well as working alone.
· Clear Communicator, both written and verbal.
· Willing to learn and develop new skills and undertake training as part of the role.
· Good working knowledge MS Word, Excel, Outlook, and PowerPoint and computer literate.
· Ability to cover multiple floors, staircases, as well as moving small furniture across our Belfast sites.
· Ability to react quickly and work on own initiative and prioritise tasks.
· Excellent attention to detail and ability to keep accurate records.
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